Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support.
Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location information (if you enable location services)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- To provide and deliver our radio and TV broadcasting services
- To send you news updates, newsletters, and promotional content
- To respond to your comments, questions, and customer service requests
- To monitor and analyze trends, usage, and activities
- To detect, investigate, and prevent fraudulent transactions
- To comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following situations:
With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. Types of cookies we use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable enhanced functionality and personalization
- Advertising Cookies: Used to deliver relevant advertisements
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Update
You can access and update your account information at any time through your account settings.
Email Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
Cookies
You can control cookies through your browser settings, though this may affect website functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Quest FM & TV - Privacy Officer
Email: privacy@questfmtv.com
Phone: +234 (0) 123 456 7890
Address: Quest FM & TV Station, Nigeria
Last updated: October 24, 2025